Salary:

We are seeking a proactive and client-focused Project Manager to lead end-to-end implementations and integrations of our CRM and SaaS platforms.

Job description

About NJIN:

Njin is an AI Automations Agency specialising in streamlining operations and accelerating growth for organisations across healthcare, manufacturing, construction, NFP, and more. We leverage advanced CRM and automation platforms to deliver intelligent, scalable solutions that 10X our clients’ sales conversion rates through systematic automation and optimised sales strategies.

Role Overview:

We are seeking a proactive and client-focused Project Manager to lead end-to-end implementations and integrations of our CRM and SaaS platforms. You will work closely with clients, translating their business requirements into actionable sprint tasks, managing quality assurance, and communicating updates in clear, non-technical language. This role is crucial in ensuring successful client onboarding, continuous value delivery, and team alignment throughout the implementation lifecycle.

What you will do - Essential Responsibilities

Lead Implementation Projects
Oversee and coordinate all phases of client onboarding and platform integration, ensuring projects are delivered on time and to a high standard.
Agile Sprint Planning & Task Management
Break down client requirements into clear sprint tasks. Prioritize, assign, and monitor deliverables to ensure steady, transparent progress.
Client-Facing Communication
Provide end-of-day (EOD) updates to clients in non-technical, business-focused language. Ensure client expectations are managed and met consistently.
Stakeholder Relationship Management
Build strong working relationships with both technical and non-technical client stakeholders. Handle escalations with tact and solutions-driven mindset.
Testing & Quality Assurance Oversight
Coordinate testing activities, verify sprint deliverables meet requirements, and manage feedback integration.
Reporting & Analytics
Track progress using dashboards, Gantt charts, or other tools to deliver meaningful updates and insights to both internal leadership and clients.
Team Leadership & Collaboration
Foster a high-performance environment within cross-functional teams, promoting accountability, clarity, and results.

Required qualifications

5+ years of project management experience in SaaS, CRM, web platforms or AI product delivery.
Strong experience with Agile/Scrum frameworks: managing sprint backlogs, retrospectives, and iterative releases.
Proven ability to translate client needs into structured deliverables and clearly communicate timelines, blockers, and success metrics.
Skilled at reporting and documentation, including executive summaries, sprint progress, and test results.
Fluent written and verbal English, with a gift for explaining technical concepts to non-technical audiences.
Strong analytical and organizational skills with the ability to juggle competing priorities in a fast-paced, remote-first environment.
Proficiency in tools like Jira, Confluence, ClickUp, Trello, or Monday.com.
Familiarity with design thinking or user-centric development approaches is a plus.

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Required language skills

Please submit your application to jalvarado@netfusiontechnology.com or fill out the form here.

We are looking forward to hearing from you!

Apply now and unlock your potential with us!

Submit Your Details

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OUR TEAM

Project Manager – Client Implementation & Integration

Job description

What you will do - Essential Responsibilities

Required qualifications

Required language skills

Apply now and unlock your potential with us!